DISCRIMINATION IS AGAINST THE LAW

The Orthopedic Institute of Pennsylvania (OIP and AO) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. OIP does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

OIP:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats, a qualified reader).

• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters

If you need these services, contact Ange Hanmer, R.N. at The Orthopedic Institute of Pennsylvania.

If you believe that The Orthopedic Institute of Pennsylvania has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: Ange M. Hanmer, R.N., The Orthopedic Institute of Pennsylvania, 3399 Trindle Road, Camp Hill, PA 17011; Phone: 717-920-1847; Fax: 717-920-8823; Email: OIPCARE@oip.com. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Ange Hanmer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 717-761-5530 (Spanish Tag Line)

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 717-761-5530 (Chinese Tag Line)

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 717- 761-5530 (Vietnamese Tag Line)

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주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 717-761-5530 (Korean Tag Line)

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero: 717-761-5530 (Italian Tag Line)

Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call: 717-761-5530 (PA Dutch Tag Line)

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le : 717-761-5530 (French Tag Line)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 717-761-5530 (German Tag Line)

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ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 717-761-5530 (Cambodian Tag line)

સાવધાની: જો તમે ગુજરાતી બોલે છે, મફત ભાષા સહાય સેવાઓ ઉપલબ્ધ છે. કૉલ કરો 717-761-5530 (Gujarati Tag line)