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Patient Testimonials

Discover how OIP has made a difference in the lives of our patients. From recovery journeys to life-changing care, read real stories from those who have experienced the OIP difference firsthand.

Entire experience was very good. As a walk-in I expected a long wait. I was pleasantly surprised to be seen by a provider quickly and left with a solid treatment plan for my knee injury. Highly satisfied and all staff were professional and pleasant to work
with.”

Patient of
Cody Gangaware, PA-C

Went to the walk in for knee pain. Was seen in a very efficient manner, x-rays taken, into see a PA who told and showed me what was going on. Steroid shot in the knee (Jennafer is absolutely wonderful at giving extra numbing) and fitted with a brace. Other option(s) given if I want to try, which I may. I will certainly follow up my care with them.”

Patient of
Jennafer Bailey, PA-C

Had a walk-in apt today. WOW!!! the service was great, Brooke Thompson PA-C exceedingly and extraordinarily skilled in intermuscular injection. I was [having] severe #10 pain I felt a pinch on my bone and she was done. Kudos to Brooke the epitome of greatness. “

Patient of
Brook Thompson, PA-C

After talking to other knee replacement patients at therapy, I am so glad I had Dr. Buerk. I am weeks ahead in recovery. He uses a robot which has to help with precision. He worked with me to try all kinds of alternatives before surgery. So happy with the results. “

Patient of
Adam M. Buerk, DO

Was seen by Kathy Mueller PA-C in the after hours of OIP. She was very compassionate to my severe back and left pain and helped me get some relief until my appointment at a later date. Thank you Kathy!”

Patient of
Kathy G. Mueller, PA-C

Professional, pleasant, respectful & caring! I could go on and on how great Dr. Reichard and her staff are!”

Patient of
Taryn Reichard, DO

Dr. Kim is wonderful. He is unbelievably knowledgeable and explained everything. He was so helpful for us. He’s the best doctor in this area for knees. We are so fortunate to have found him. Thank you so much.”

Patient of
Daniel J. Kim, DO

Dr. Daiber is super down-to-earth and very thorough in her explanations. I highly recommend her hands down. Quite honestly I have never had a negative experience with anyone at OIP.”

Patient of
Robyn Daiber, D.O.

Dr. Himmelwright is very courteous, attentive, and willing to explain in detail my situation and expected results. He provided explanations of my follow up in regards to pain with explicit details. I would highly recommend him to anyone. I think he’s the most respectful doctor I’ve seen at OIP.”

Patient of
Brett Himmelwright, D.O.

I was impressed with the level of professionalism throughout my experience at OIP, and think the surgical procedures are world class.”

Patient of
Stephen Dailey, M.D.

The care I received while at the Medical Center was excellent. Dr. Angerett did an outstanding job on my hip.”

Patient of
Nathan Angerett, D.O.

OIP has kept me playing hardball baseball at 60 years old ….no more needs to be said. “

Patient of
Taryn Reichard, DO

The care given to me was first-rate. Dr. Tagliati and staff are very friendly, thorough, and professional.”

Patient of
Kelsi Tagliati, MD

Quick service and excellent care, orthopedic injuries or issues is their specific area and the Walk-in Clinic is the best. “

Patient of
Michael Jones, D.O.

Dr. Lippe has been my orthopedic doctor for about 35 or more years. I was born with a congenital birth defect which resulted in my hip not being in the socket and not much of a socket. I had many surgeries as a baby in an effort to correct it and for many years it did. In 2004 Dr. Lippe replaced my hip and built me a new socket. By then the surgery and bones had deteriorated and I was in excruciating pain. I thank God every day that I had a fantastic surgeon like him. Today I have no pain there and no longer limp because he corrected my leg length difference. He is the best!!!!”

Patient of
Ronald Lippe, M.D.

I was very impressed with your empathy. Thank you so much for caring. “

Patient of
Steven Deluca, D.O.

Dr. Maugle and the staff at OIP have always been top-notch! The back fusion, which he performed on me, gave me my life back! Shannon, Dr. Maugles’s assistant, was always there to assist with all my questions and concerns! They are a great team!”

Patient of
Tyson Maugle, DO

Love the expertise of physicians at OIP. Worth the drive from Chambersburg.”

Patient of
Michael Oplinger, M.D.

My son received therapy at the Millersburg location. We are extremely pleased with the care provided. Rachel was friendly, knowledgeable and kind. Her ability to relate to my son was exceptional. If anyone with a child is looking for therapy, I would highly recommend OIP in Millersburg. The expectations and exercises given to my son were presented in a fun and engaging manner. While leaving our last session my son said he hopes he gets to come back one day! “

Patient of
Christopher Schank, DPM

OIP has a reputation as the best in the area. “

Patient of
Matthew Kelly, M.D.

I was new to the area & O.I.P. was recommended. Before I met Dr. Lippe & Dr. Rolle. I thought I’d have to live in pain always. I was told that I just need to deal with it, that it’s just the best you can hope for. They were wrong, my doctor I had for 8 years was wrong! I had my 2nd session with Dr. Rolle last week & I’ve felt 99% pain free! It’s given me energy and it’s given me hope. If you are in pain go see them, they care & they work!!!!”

Patient of
Dr. Rolle and Dr. Lippe

MRI Upper Extremity (Shoulder, Upper Arm, Elbow, Forearm, Wrist, or Hand) Preauthorization Documentation Guidelines

1. Suspicious mass or tumor
      a. On initial evaluation or follow up
2. Staging of known cancer
3. Suspected or known infection (septic arthritis or osteomyelitis)
4. Suspected Osteonecrosis
5. Evaluation of Rheumatoid Arthritis or other autoimmune diseases
6. Evaluation of Post-op Complications
      a. Infection, delayed union, other
7. Suspected fracture with prior imaging non-diagnostic
8. Abnormal bones scan with non-diagnostic Xray
9. Significant injury with suspected ligament, cartilage, tendon, nerve or bone injury with non-diagnostic prior imaging
      a. Suspected massive rotator cuff tear
10. Evaluation of pain or more minor injury with initial imaging non-diagnostic:
      a. Pain lasting 3 months or greater
      b. Failed conservative therapy: Must include each one:
           i. Rest: modified activities or assistive devices/rigid splints or braces
           ii. Ice or heat
           iii. Medications and/or injections
           iv. Physical therapy or a physician directed home exercise program
           or chiropractic care
                1. Document instructions given
                2. Document compliance and results
                3. Document duration and dates

MRI Spine Preauthorization Documentation Criteria

1. Tumor, masses, or cancer: suspected or known
2. Neurological Deficits
3. Trauma or acute injury
       a. With neurological deficits
       b. With progressive symptoms during conservative treatment
4. Infection: known or suspected
5. Inflammation: Ankylosing Spondylitis
6. Pre-op Evaluation
7. Post-op Complications
8. Acute or Chronic Axial or radicular pain
       a. Pain lasting 6 weeks or greater
       b. ADLs must be affected
       c. Progressive neurological deficit or an abnormal EMG
             i. Must document specific dermatome, muscle weakness, reflex
abnormalities
       d. Failed conservative therapy: Must include each one:
             i. Rest: modified activities or bracing
             ii. Ice or heat
             iii. Medications, acupuncture or stimulators
                   1. Specific name of medication start date and duration and
                   results
             iv. Epidurals or other injections (not trigger point injections)
             v. Physical therapy or a physician directed home exercise program
             or chiropractic care
                   1. Document instructions given
                   2. Document compliance and results
                   3. Document duration and dates

MRI Pelvis Preauthorization Documentation Criteria

1. Musculoskeletal Pelvic MRI:
     a. Mass or tumor
    b. Significant injury to rule out fracture or other injury
    c. Osteonecrosis of hips
    d. Sacroiliitis
    e. Sacroiliac joint dysfunction
    f. Pain lasting 3 months or greater
    g. Failed conservative therapy: Must include each one:
            i. Rest: modified activities or assistive devices/rigid
            splints or braces
            ii. Ice or heat
            iii. Medications and/or injections
            iv. Physical therapy or a physician directed home
            exercise program or chiropractic care
                    1. Document instructions given
                    2. Document compliance and results
                    3. Document duration
    h. Persistent Pain not responsive to 4 weeks of conservative treatment

2. Prostate Cancer Evaluation, follow up, and surveillance

3. Mass or Tumors

4. Cancer detection, staging, or surveillance
    a. 3, 6, or 12 month follow up

5. Infection:
        a. Appendicitis
        b. Diverticulitis not responding to conservative care
        c. Inflammatory bowel disease
        d. Abscess suspected
        e. Fistula
        f. Abnormal fluid collection

6. Pelvic Floor failure

7. Uterine abnormalities

8. Undescended Testes

9. Pre-op Evaluation

10. Post-op Complication

MRI Lower Extremity (Hip, Knee, Leg, Ankle, or Foot) Preauthorization Documentation Guidelines

1. Suspicious Mass or Tumor
       a. On initial evaluation or follow up
2. Staging of known Cancer
3. Known or suspected infection
4. Suspected Osteonecrosis or Legg-Calve-Perthes Disease
5. Suspected SCFE, tarsal coaltion
6. Evaluation of Post-op complication:
       a. Infection, delayed union, other
7. Suspected fracture with prior imaging non-diagnostic
8. Abnormal bone scan with non-diagnostic xray
9. Significant injury with suspected ligament, cartilage, or bone injury
10. Evaluation of pain or more minor injury with initial imaging negative:
       a. Pain lasting 3 months or greater
       b. Failed conservative therapy: Must include each one:
             i. Rest: modified activities or assistive devices/rigid splints or braces
             ii. Ice or heat
             iii. Medications and/or injections
             iv. Physical therapy or a physician directed home exercise program orchiropractic care
                  1. Document instructions given
                   2. Document compliance and results
                   3. Document duration

MRI Chest Preauthorization Documentation Guidelines

1. Mediastinal or hilar mass
2. Myasthenia gravis with suspected thymoma
3. Brachial Plexus Dysfunction
4. Thoracic/Thoracoabdominal aneurysm
5. Suspected or confirmed Congenital Heart Disease
6. Thoracic Outlet Syndrome

MRI Brain Preauthorization Documentation Criteria

1. Suspected or known MS
2. Seizure disorder, known or suspected new or refractory
3. Suspected Parkinson’s disorder
4. Neurological symptoms or deficits
     a. Acute, new or fluctuating deficits
5. Mental status changes
6. Trauma to the head with neurological changes, vomiting, headache
7. Evaluation of headaches
      a. Chronic with change in pattern/character
      b. Sudden onset severe headache
      c. New onset headache in pregnancy
8. Suspected brain tumor or cancer
9. Known or suspected stroke
10. Suspected Infection
11. Suspected Congenital abnormality
12. New onset tinnitus or vertigo associated with visual changes

MRI Abdomen and MRCP Preauthorization Documentation Criteria

MRI
1. Suspicious Mass or Tumor
2. Surveillance of Mass, Tumor, or Cancer    
      a. 3, 6, 12 month follow up
3. Suspected infection:
      a. Appendicitis
      b. Peritonitis
      c. Pancreatitis
      d. Inflammatory bowel disease
      e. Cholecystitis
      f. Abscess
      g. Fistula
      h. Hepatitis C
4. Preoperative Evaluation
5. Post-op complication

MRCP
1. Suspected Congenital Abnormality
2. Chronic pancreatitis or related complications
3. Biliary tree symptoms
4. Pre-op Evaluation
5. Post-op complication or surveillance
6. Inconclusive abnormalities identified on other imaging